10 Prompts for Small Business Owners
You do the work of five people. These ten prompts handle the writing chores — product descriptions, social posts, review replies, and more — so you can get back to running your business.
How to use these prompts
Copy a prompt into ChatGPT, Claude, or Gemini and fill in the [brackets]. Be specific about what you sell and who buys it — “handmade candles for busy moms” beats “candles.” Always edit the output to match your real voice before publishing.
Selling your products
Good product descriptions sell; bad ones lose customers. This prompt writes descriptions that focus on benefits — what the customer gets — instead of just listing features.
Copy this: “Write a product description for [product name]. It is a [what it is] for [target customer, e.g. busy parents / first-time homeowners]. Key details: [size, materials, price, or other facts]. Focus on benefits, not just features. Keep it under 120 words and end with a clear call to action.”
Customers compare prices before they buy. This prompt drafts a friendly FAQ that answers the awkward money questions upfront.
Copy this: “Write a pricing FAQ for my business: [business name and what it sells]. Answer: why it costs this much, whether there is a cheaper option, discounts, and what is included in the price. My prices are [list them]. Keep the tone friendly and honest.”
Running out of ideas for social media is normal. This prompt gives you a week of ready-to-adapt post ideas in minutes, each one matched to your business.
Copy this: “Give me 7 social media post ideas for my [type of business, e.g. bakery / plumbing service / online clothing store]. Each idea needs a topic, a hook line, and the best platform (Instagram, Facebook, or TikTok). Make them practical for a one-person business with no ad budget.”
Promotions work best with a deadline and a reason. This prompt writes a short announcement for sales, holiday offers, or new arrivals.
Copy this: “Write a promotion announcement for [sale or event]: [details, e.g. 20 percent off all winter items until Sunday]. Explain the offer clearly, add gentle urgency, and end with one clear next step for the customer. Keep it under 80 words.”
Talking to customers
A thoughtful reply to a bad review can win back more customers than the review cost you. This prompt helps you respond calmly and professionally.
Copy this: “Write a professional reply to this negative review of my business: [paste the review]. Acknowledge the customer's frustration, apologize sincerely without admitting fault for things we did not do, and invite them to contact us at [email or phone] to make it right. Keep it under 100 words.”
Positive reviews deserve more than silence. This prompt writes a warm thank-you that shows future customers you care.
Copy this: “Write a warm reply to this positive review: [paste the review]. Thank the customer by name if given: [name]. Mention one specific thing from their review to show we read it. Keep it short, genuine, and not over the top.”
This prompt drafts a customer-service FAQ from your own knowledge, ready for your website or auto-replies.
Copy this: “Write a customer FAQ for my business: [business name, what it sells, how customers order]. Answer: how long delivery or service takes, the return or refund policy, how to contact us, and [a common question in your industry]. Use only these facts: [paste your facts]. Where a fact is missing, write [TO BE CONFIRMED].”
Growing the business
A clear job post attracts better candidates. This prompt writes one that is honest about the work and appealing to the right person.
Copy this: “Write a job post for a [role, e.g. part-time shop assistant / delivery driver] at my small business: [business name and what it does]. Include: the main daily tasks, the hours and pay: [details], what kind of person would be a good fit, and how to apply: [instructions]. Keep it friendly and honest — no corporate buzzwords.”
This prompt drafts a short feedback request to send after a purchase, with questions that teach you something useful.
Copy this: “Write a short email asking a recent customer for feedback on [product or service]. Keep it under 80 words, make it easy to reply to, and include 3 simple questions about their experience. Offer [small incentive, e.g. 10 percent off their next order] as a thank you.”
A one-page business plan beats a vague idea in your head. This prompt turns your scattered thoughts into a simple plan covering customers, money, and next steps — no MBA required.
Copy this: “Help me write a simple one-page business plan for: [business idea in 2-3 sentences]. Cover these sections: who the customers are, what problem I solve for them, how I will make money, my rough costs: [list what you know], and the first 3 things I should do this month. Keep the language plain and practical.”
Before you publish
AI output is a draft, not a decision. Always check the facts — prices, hours, policies, and product claims — because public mistakes cost customers. Never feed customer names, addresses, payment details, or other private data into a chatbot. Have a qualified professional review legal documents or anything involving employment law. Use these prompts to save hours of writing, but what goes out under your business name is always your responsibility.